Return policy

You have of course the right to return your package after you have bought this from www.junglecup.com for a full refund within 14 days of receiving them. Once you have registered your return, we give you another 14 days to send back your package. As you might understand there is an exception of your own printed cups*. See return policy printed cups below.

All items have to be and fully intact. When you return any product, you have to cover the shipping charges. As soon as we receive your return, we will process your refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order. 

Return proces

  1. Send us an email (returns@junglecup.com) with your order number and reason for returning products.
  2. Send your parcel to the address below and make sure the order number is visible.

Jungle Cup
Postbus 115
1700 AC  Heerhugowaard
The Netherlands

  1. After we have received your parcel and approved your return, we will refund your order within 30 days.

If you have any questions regarding the process, please contact us.

 

Return Policy printed cups
We can’t take back packages of custom made cups with your own logo/text on it. As we can’t re-use these cups anymore. We don’t want to create any (more) waste than necessary. If you agree to the digital example, we always send you before start producing your own cups, we can no longer be held responsible for any errors or deviations in the text(s), logo(s), colours, positions and/or formats.